Part 7 of The PT Hiring Blueprint. By now you've got a pipeline (Part 6) feeding you candidates. Here's how to actually evaluate them without a marathon of interviews that exhausts you, your staff, and the candidate before anyone's made a decision.
Most owners either under-interview (one conversation, gut feeling, offer) or over-interview (five rounds, no real structure, candidate ghosts you out of frustration). Both fail for the same reason: no clear stage is doing a clear job. Here's a four-stage process that fixes that.
Stage 1: The First Interview (Screen)
Fifteen to twenty minutes, phone or video. The only goal: confirm basic fit — licensure status, availability, compensation expectations, and general communication style. Don't go deep on clinical philosophy yet; you're just deciding whether a longer conversation is worth both people's time.
Stage 2: The Second Interview (Depth)
Forty-five minutes to an hour, in person if possible. This is where you go deep on clinical background, career goals, and expectations. Sample questions worth asking every candidate:
Listen for ownership and behavior change — not just "I took it well."
Listen for whether they can hold both without treating them as opposites.
Listen for whether your practice's growth path actually intersects with theirs.
Stage 3: The Practical Interview
Have the candidate evaluate and treat a mock patient (a staff member works well) while a senior clinician observes. This is the single most predictive stage in the entire process — it's the only place you see how someone actually communicates with a patient, moves through an evaluation, and adjusts on the fly, instead of how they describe doing those things.
Skip this stage and you're hiring based entirely on how well someone interviews, which correlates with confidence more than clinical skill.
Stage 4: The Culture Interview
Have one or two current team members — not just the owner — spend 20–30 minutes with the candidate, ideally informally (a coffee, a walk through the clinic). Ask your team afterward one question: "Could you picture handing this person your favorite patient?" That single question surfaces culture-fit concerns that a formal interview rarely does.
Red Flags to Watch For
- Vague or defensive answers about why they left previous roles
- No questions of their own about culture, mentorship, or growth expectations — disengaged candidates rarely become engaged employees
- A mismatch between how they describe their clinical approach and how they actually treat the mock patient in Stage 3
- Inconsistent answers across interview stages about availability, compensation expectations, or career goals
None of these are automatic disqualifiers on their own — but two or more together are worth a direct conversation before you extend an offer, not after they've started.
Frequently Asked Questions: Interviewing PT Candidates
How many interviews should a PT practice do before hiring?
Most practices benefit from a four-stage process: a short first interview to screen for basic fit and availability, a second interview to go deeper on clinical background and expectations, a practical interview where the candidate treats a mock or real patient under observation, and a culture interview involving other team members. Not every candidate needs all four stages, but skipping the practical and culture stages is where most bad hires slip through.
What are red flags when interviewing a physical therapist candidate?
Common red flags include vague or defensive answers about why they left previous roles, an inability to describe a time they received and acted on critical feedback, no questions of their own about the practice's culture or growth expectations, and inconsistency between how they describe their clinical approach and how they actually treat a patient during a practical interview.
What questions should you ask a PT candidate in an interview?
Beyond clinical competency questions, ask about coachability ("tell me about a time you received critical feedback"), patient philosophy ("how do you think about outcomes versus volume"), and career direction ("where do you want to be in three years"). These questions predict retention and culture fit better than clinical knowledge alone, since clinical skills can be developed but attitude and alignment are much harder to change.
Once you've made your decision, the next step is putting it in writing: Part 8: The PT Offer Letter.
Disclaimer
Brian Wolfe and Owen Campbell are physical therapists and business coaches — not attorneys, accountants, or licensed HR professionals. The content on this blog is for educational and informational purposes only and does not constitute legal or HR advice. Interview questions and hiring practices must comply with applicable federal and state employment law, including restrictions on questions about protected characteristics. Always consult a qualified employment attorney or HR professional when designing an interview process. PhysioGrowth is not liable for any actions taken based on information provided on this site.
Want a Second Opinion on Your Interview Process?
Book a free 30-minute strategy call with Brian or Owen. We'll help you build an interview process that actually predicts who stays.
Book Your Free Strategy Call